Our Services

 

To help make shopping with us safe, seamless and inspiring, we have created a range of new services. Choose between virtual beauty, gifting and styling appointments that can be enjoyed via video call at home or visit us in store for gift and first hand style inspiration. Our experts are here to bring the fashionable world of Olivia May to you.

Please note that our makeover and photography experience service will reopen, when the government advises we can do so.

 

  • IN-STORE SERVICES
  • VIRTUAL SERVICES

Join us in-store to enjoy a face-to-face appointment with our experts.

With an appointment, you'll have access to a private shopping environment free from other shoppers. Our stylists will be able to give you a 1-2-1 styling consultation at a safe distance, while the social distancing measures are in place. Our friendly team will share their fashion style advice and you will get to explore designer collections first-hand. To arrange your appointment, speak with an OM representative or book online today.

Instant Style Advice

Walk in style advice on is available on a daily basis, with no need to book in advance. Our friendly team are ready and waiting to assist you, with all the necessary safety precautions in place. We are able to offer the customer service you know and love.

Call into store today, check our opening hours prior to your visit

In-Store Styling Appointments

After a new look? Bring a fresh energy to your wardrobe and discover collections first hand. You’ll receive a one-to-one personalised service and a shop free of customers and your own personal stylist. Our in-house team are on hand to help you pick designer pieces that are right for you. Whether you’re looking to explore key staples, shop for an occasion or simply declutter and refresh your wardrobe with tailored looks individual to you. We’re here to help!

You can book an appointment for

  • Wardrobe staples

  • Special occasion

  • Holiday

  • Workwear

After you've booked an appointment, your stylist will contact you to find out more about you and what you're looking for. On arrival, they'll have outfits ready for you to try when you arrive. During your appointment you can walk the floor while they find more pieces for you to try. We recommend bringing any accessories or individual pieces you might want to match up and wear with the clothes you're looking for.

This is our ultimate styling experience. Our team are ready to help you create your perfect look, curate your new season wardrobe or simply inspire you with their knowledge and expertise.

To arrange your appointment, speak with an OM representative today

Private Shopping

Private shopping offers a new level of personal service. Our expert stylists and friendly team can assist you in building your wardrobe for the whole season. A service which many of our clients love! This service offers trend advice, assistance in seasonal gifting for loved ones and an opportunity to secure our designers' most sought after pieces. 

Each experience is tailored to suit your needs, following an initial style consultation and appointment, our stylist will present to you with an individual and curated edit of the pieces, outfits and looks they know you will love. This could include a few of your favourite designers, or an introduction to brand new looks to suit your shape, personality and lifestyle. 

This is our most catered shopping experience. Our team are on hand via email, telephone and video call with all of the size, fit and aftercare information to get the most from your garments.

To find out more or book an appointment, speak with an OM representative today

Gifting

Let friends and family decide the gift themselves - for the person that knows their own style - an Olivia May gift voucher is the perfect present for each special occasion.

Give the perfect gift of fashion. The choice is made easy with an Olivia May gift voucher available from £25 - £200 denominations. Simply choose the amount in-store and we'll load your card up for a loved one to spend in-store or online.

Our gift cards can also be delivered via email. Or if preferred, as standard in our luxury signature gift wrapping complete with bow! This can be sent directly to an email address at request - no shipping address required. Simply pop in-store to choose an amount for your gift card.

Our team are on hand to assist with finding the perfect gift - from exquisite jewellery pieces to statement bags and the season's must-have pieces.

Give them the gift of fashion, we are here to help you discover the perfect present

> Gift Vouchers

Makeover and Photography Experience WORTH £650

Build a confident approach to the decisions you make in choosing key designer pieces to help you along the path to the best version of you. Our Oxford Boutique and Cheshire Showroom offer the perfect environment to fully appreciate and reflect you and your personal style. With this unique experience, as standard you'll be welcomed with light refreshments, meet the Olivia May team and enjoy being pampered for an afternoon, or an evening if preferred!

We'll discuss all things fashion, beauty and lifestyle. You'll be given a make-up and hair consultation to discuss your skin tone, features and concerns before application of make-up and hair styled. You'll then spend time with one of our stylists who will provide a style consultation to discuss your personal style, body shape, colours, fabric cuts and textures to create 5 fully styled designer outfit looks for you to try. To finish, you'll enjoy a professional photoshoot and a selection of fully-edited images of your choice for your portfolio or social media channels. You can add gift vouchers to spend on the evening to make this the ultimate makeover.

What's included?

  • Light refreshments
  • Meet the Olivia May team
  • Hair and make-up makeover including consultation, worth £50
  • Style consultation, worth £250
  • 5 styled outfit choices
  • Mini photoshoot (2 hours), worth £300
  • Selection of fully edited images, worth £50
  • (Optional) £50, £100, £150 or £200 gift voucher

*T&C's apply - Make-up offered through certified collaborative partners and dependent on location which include but not restricted to committed make-up artists Love That Look and Amanda Barbosa Cazzaniga.

Discover a brand new outlook on style with real life customer stories.

Private Styling Party

Why not bring friends along to enjoy and evening with Olivia May. Choose up to eight friends to join you and enjoy exclusive use of our Oxford Boutique o Cheshire Showroom, sip on Prosecco while listening to a designer showcase or style guide of your choice. You will then be able relax with light refreshments while our expert stylists find pieces for you to try.

After you've booked your appointment, our team will call you you to find out more about you and your friends' style, sizing and pieces of interest. They'll have a selection of outfits ready for you to discover when your arrive. During the evening, you can walk the floor with your stylist or relax comfortably. The evening experience includes recommendations for products and style and an invitation to book a 1-2-1 in-store style consultation.

To find out more or book an appointment, speak with an OM representative today

Looking to be inspired from the comfort of your own home?

Well, we're here to help with our Virtual Services, including styling appointments and private shopping on Zoom or video call as well as gift ideas for your loved ones. Simply book an appointment with the team, we'll do the rest! You'll receive your meeting details, and we'll organise delivery to you. To arrange your appointment, speak with an OM representative or book online today.

Virtual Styling Appointments

Get inspired with the service you know and love. Expert advice and fashion inspiration - 'live' and in the comfort of your own home. Our stylists are here to share their knowledge and expertise, virtually showing you the most innovative new season collections and accessories here at Olivia May. On your video call, we will show you a personalised edit of items that can be delivered directly to your door - from special occasion pieces to wardrobe staples.

  1. Simply book an appointment with one of our team on a day and time thats suitable for you.

  2.  
  3. You’ll receive an appointment reminder or a personal invite to your video call where we’ll talk through all your style requirements and help you discover new looks, plus bespoke fashion advice. We recommend you select a few individual pieces from your wardrobe you might want to match up and wear with the clothes you're looking for.

  4.  
  5. We’ll create a personalised list, which we can email you. Shop effortless looks, that ooze style and confidence!

To arrange your appointment, speak with an OM representative today

Gift Cards

Let friends and family decide the gift themselves - for the person that knows their own style - a virtual Olivia May gift voucher is the perfect present for each special occasion.

Give the perfect gift of fashion. The choice is made easy with an Olivia May gift voucher available from £25 - £200 denominations. Simply choose the amount and head to checkout online.

Our gift cards can be delivered via email. Or if preferred, also in our luxury signature gift wrapping complete with bow! This can be sent directly to an email address at request - no shipping address required. Simply contact us to make payment and we'll take care of the rest.

Our team are on hand to assist with finding the perfect gift - from exquisite jewellery pieces to statement bags and the season's must-have pieces.

Give them the gift of fashion, we are here to help discover the perfect find

> Gift Vouchers

Private Shopping

Our private shopping experience offers a new level of online personal service. Wherever you are in the world, we can assist you in building your wardrobe for the whole season with expert advice and fashion inspiration! A service which many of our clients love! This service offers trend advice, assistance in seasonal gifting for loved ones and an opportunity to secure our designers' most sought after pieces - this is done via email, video call and Zoom.

Each virtual shopping experience is tailored to suit your needs. You'll receive an initial video style consultation, our stylist will present you with an individual and curated edit of the pieces, outfits and looks they know you will love. This could include a few of your favourite designers, or an introduction to brand new looks to suit your shape, personality and lifestyle. 

You'll receive your initial personal invite to your video call where we'll meet, discuss your requirements and assist you with our most catered shopping experience, help you discover new looks, plus 1-2-1 product advice. We will curate your personalised shopping list including an itemised Wishlist that can be emailed to you, and on payment, delivered directly to your door. Shop with ease and confidence to carry you through the season!

This is our most catered shopping experience. Our team are on hand via email, telephone and video call with all of the size, fit and aftercare information to get the most from your garments.

To find out more or book an appointment, speak with an OM representative today

Virtual Styling Party

Grab your friends to join you at home for an evening with Olivia May. Choose to enjoy your very own stylist to join you (virtually!) in the comfort of your own home. Sit back and relax while our stylist showcases a designer showcase of your choice. You will have the chance to discuss individual pieces, key fabrics, cuts and textures for you to discover.

After you've booked your appointment, our team will call you to find out more about you and your friend's style and pieces of interest. They'll have a selection of outfits curated on a rail to share with you online. After the appointment, you'll be given a list of pieces of interest, along with additional product information, style advice and aftercare. The appointment includes a complimentary invitation to book a 1-2-1 virtual styling appointment.

To find out more or book an appointment, speak with an OM representative today


STYLING APPOINTMENTS

Whether your appointment is in-store or virtual, your personal styling appointment is completely tailored to you.

WARDROBE REFRESH

Up to 2 hours, FREE

After a new look or simply want to bring your wardrobe to life with pieces that are on trend this season, then this is the styling session for you. Add a fresh energy to your everyday staples with a personal stylist.

Shop our new arrivals here.

SPECIAL OCCASIONS

Up to 2 hours, FREE

Have a special occasion coming up and no idea what to wear, or need assistance with colour matching? Let our stylists lend a land and stand out from the crowd this season with our latest occasion wear styles offering classic and on-trend statement looks.

Shop the occasion wear collection here.

HOLIDAY ESSENTIALS

Up to 2 hours, FREE

Get holiday ready with our vacation must-haves and essentials for the season. Whether enjoying a staycation, city weekend break or sun holiday abroad, make packing your holiday looks a breeze. Our team of stylists will find looks that suit you perfectly.

Shop the holiday collection here.

WORKWEAR

Up to 2 hours, FREE

Back to work or have an important meeting? No problem. We have got your perfectly professional looks covered with our tailored and smart casual pieces that are perfect to ease you back into the office. Our stylists can help create your statement look.

Shop the workwear collection here.


Here's How It works

MAKE A BOOKING

Book your appointment, in-store or online by choosing your preferred session and clicking on the link to your chosen location.

ENJOY YOUR EXPERIENCE

Attend your appointment or answer your video call at the confirmed time, sit back, be inspired and enjoy personalised recommendations and style advice from our team.

DISCOVER THE WORLD OF Olivia May

Found something you love? Our team can arrange home delivery for you, with all items available for FREE express delivery and next-day tracked service to UK.


Our Promise

We are committed to delivery the best possible products, service and inspiration to you. We do this through our promise centred around our company's core values:

Inspiration

Everyday fashion inspiration through our selection of 'What's New', 'Get The Look' and editorial photoshoots. Our styled outfits are hand selected considering colour trends, fabrics, styles and textures always at the forefront. These are updated regularly season on season

Quality

Our passion for sourcing designers that create a difference through their designs, fabrics or both, allows us to showcase Europe's most creative and unconventional designers. We bring you brands that carefully consider materials, the finish and the look they create. Our buying team cherry-pick and curate collections, always with our customer in mind.

Value

We strive to bring both the latest innovation, an exceptional service and the highest quality at an affordable price. We add value through keeping customers updated on the latest development and news from the industry, often from the designers and trade shows of London, Milan, Paris and New York.

Delivery

Our commitment to our best ever value means we do not charge our customers for postage and packaging. Delivery anywhere in the world is FREE! All orders are dispatched using an express tracked service and customers are notified throughout the process so they can follow orders right to their door.

Customer Service

Our customer service underpins all our values and ethos as a business. We want all customers to be happy with their purchases, ensure items are received well packaged, meet all expectations and have the best possible experience with Olivia May. Our communication service is simple, easy and efficient and available via telephone, email, social media and video call, whichever is preferred. Our friendly expert team are on hand to assist, with all customer queries answered within 24 hours.

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