We look forward to seeing you soon!

Our Oxford Boutique and Cheshire Showroom are now open.

We look forward to welcoming you back to enjoy the Olivia May experience. You can expect new designer showcases, inspirational outfits and an exciting new styling service, plus safety measures to keep our employees and customers safe during your shopping trip. 

Ahead of your visit, please take a look at our FAQ page for guidance on shopping and read through this policy as a guide to the changes you will notice in store. 

 

COVID-19 - Important information for our customers

Please note: this page will be regularly updated with all the latest information

We are pleased to announce that both our Oxford Boutique and Cheshire Showroom are open as of Monday 15th June; there will some new health & safety measures in place, following government advice to ensure we are continuing to protect customers, our colleagues and the service we provide. 
 
You will be welcome to browse, but we kindly ask that you let us know if any particular pieces are of interest so that we can prepare a curated rail. We've made a few changes to keep everyone safe, with social distancing rules, hand sanitiser stations and a limit on the number of customers in store at any one time. During this time, our changing room facilities are available for appointments only - any items tried on will be steamed and held for 72 hours, please also be aware our toilet facilities will remain closed until further notice. Our stylists will still be on hand to assist and advise to ensure the best possible service during your visit. 
 
Alternatively, you can book a virtual or face-to-face appointment where you will experience 1-2-1 personal styling to make your selections in the comfort of your own home, or in a shop free of customers. We encourage you Ask for more details on how to book one of these to get inspired with the service you know and love. 
 
 
Oxford Boutique Opening hours: 
Monday - 10am - 5.30pm 
Tuesday - Closed 
Wednesday - Closed 
Thursday - 10am - 5.30pm
Friday - 10am - 5.30pm 
Saturday 10am - 5.30pm 
Sunday - Closed, By appointment only
 
Cheshire Showroom Opening hours: 
Monday - Friday 9am - 5pm 
Saturday - By appointment only 
 
Rest assured, you can continue to shop online from the comfort of your own home, our online service continues to take orders safely with no current delays and our delivery service continues as usual offering FREE Next Day Delivery (UK) and FREE Delivery (Worldwide).  
 
The well-being of our colleagues, customers and visitors is paramount and with these new measures, cleaning regimes and social distancing practices in place we are confident that we're doing everything in our power to meet this challenge with a response that's effective and proportionate. We continue to monitor the developments and abide by advice from the government and the Public Health England to ensure this remains the case and ask that you respect this at all times. 
 
We remain committed to evolving our platform to continue in supporting our designers through this difficult time to continue to deliver the highest levels of quality, craft and creativity. We encourage you to keep connecting and stay up to date with the latest news, stories, interviews, styling tips, blogs and videos from the sectors of fashion, people and lifestyle which will be brought to you by OM Connecting, formerly OM Connected. 
 
Should you wish to find out more information or have any concerns, you can still speak with a member of our team via email ann@oliviamay.org or telephone; Cheshire Showroom: 01829 751600 or Oxford Boutique +44 (0) 844 3356323 we will be more than happy to assist you. 
 
Stay alert and we will look forward to seeing you all very soon! 
 
The OM Team x 

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How we are supporting our customers 

During this uncertain time, we are supporting our customers and staying connected via our brand new OM Connecting page. We are seeking to support charities, our designers and small businesses alike whose efforts are helping communities deal with the effects and impact of coronavirus through fundraising, free giveaways and events and more. Thank you from all of us at Olivia May. 

 

FAQs: your questions, answered

Please note that our team are currently working hard to answer your calls and emails. We aim to respond within 24 hours to provide you with answers to your style queries. Please refer to our FAQ page below before getting in touch as your questions may be answered here. We appreciate your co-operation. FAQ's - Click Here 

 

Customer Services

Please refer to the FAQs above in the first instance as you may find your answer there a little faster. Should you need further assistance and cannot find the answer here or on your recent emails. You can reach us and speak to a member of our team by calling the Cheshire Showroom or Oxford Boutique during the below opening hours. Alternatively, you can also email 24/7 to ann@oliviamay.org or by clicking here. Contact Us

OXFORD BOUTIQUE

Tel: +44 (0) 844 3356323
31 Little Clarendon Street, Oxford, OX1 2HU

 

CHESHIRE SHOWROOM

Tel: +44 (0) 1829 751600
The Barns, Lane End Farm, Kelsall Rd, Ashton Hayes, CH3 8BH

 

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